Frequently Asked Questions
Everything you need to know about your Sizzix home decor and crafting experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for home decor items?
We offer a 30-day return policy for most unused and unopened items. Please ensure the product is in its original packaging to qualify for a full refund.
Do you offer international shipping?
Yes, Sizzix ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
Are your products covered by a warranty?
All Sizzix machines and home tools come with a standard 1-year limited warranty against manufacturing defects. You can extend this by registering your product on our website.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.